Scottsdale Healthcare Recognized for Heart Attack Treatment

The Southwest Alliance for Excellence (SWAE), formerly The Arizona Quality Alliance, has named Scottsdale Healthcare as a 2013 Showcase in Excellence Award winner for the hospitals’ heart attack care process, “Door to Balloon – 60 is the New 90.”

Lowering Door to Balloon (DTB) times helps improve the timeliness of lifesaving therapy for patients with heart attacks who seek care at hospitals that perform emergency angioplasty.

National guidelines target a time of 90 minutes or less from the time a patient enters the ER to receiving balloon angioplasty in a hospital’s cardiac catheterization lab. Scottsdale Healthcare was recognized for improving its performance above and beyond the national target for 100 percent of patients for the past 16 months.

“This is both impressive and important. It’s about saving lives and improving the quality of life for many people. I’m proud of the teamwork and dedication, and pleased to see it get this kind of recognition,” said Scottsdale Lincoln Health Network President Rhonda Forsyth.

The award follows a recent site visit from Southwest Alliance for Excellence examiners who toured Scottsdale Healthcare hospitals to assess Door-to-Balloon care for heart attack patients.

“They learned about well-coordinated, efficient care that moves heart attack patients rapidly from the ambulance through the Emergency Department and into the cardiac cath lab to open the blocked artery,” said Cheralyn Beaudry, chief quality and patient safety officer for Scottsdale Healthcare.

Examiners heard from the entire team about how they implemented improvement methods and tools, including standard work, process mapping and process walks, key metrics of performance for each stage of patient care, and ongoing cycles of improvement, according to Beaudry.

“Door-to-Balloon times of less than 90 minutes for 100 percent of patients have been sustained for 16 months now,” explained Beaudry. “This team also improved performance above and beyond the national target of less than 90 minutes to complete the DTB process in 60 minutes or less for 50 percent of cases in the past 12 months.”

Awards will be presented Feb. 4 at the Chaparral Suites Resort in Scottsdale.

Air Force Nurses Graduate from Training Program

Twenty-one active-duty new grad U.S. Air Force nurses graduated Dec. 4 from an advanced clinical training course offered through Scottsdale Healthcare’s Military Training Program.

The nine-week Nurse Transition Program provides hands-on patient care experience for novice U.S. Air Force Air Force nurses at Scottsdale Healthcare Osborn Medical Center and Scottsdale Healthcare Shea Medical Center.

Supervised by Scottsdale Healthcare preceptors, the Air Force nurses work in a variety of areas within the hospitals such as intensive care, wound care, laboratory, and areas were patients receive dialysis or are prepared for surgery. The Nurse Transition Program is designed to enhance participants’ clinical skills before reporting for duty in military medical facilities.

“As you move on to your next assignment, know that the Air Force is fortunate to have nurses like you who want to go the extra mile for their patients,” said Scottsdale Healthcare Senior VP & Chief Clinical Officer Joanne Clavelle, RN, in her commencement address. “We are confident that you are leaving this program with a strong foundation of nursing skills, clinical experiences and commitment to your profession and patient care.”

The graduating nurses, who represented 15 states and Ramstein Air Base Germany, will report for duty at Air Force hospitals and clinics in several states.

Scottsdale Healthcare is the largest of eight Nurse Transition Program sites across the country in terms of number of participants and the facilities available for use in training. The only other civilian hospitals offering the program are University Hospital in Cincinnati and Tampa General in Florida.

 The Nurse Transition Program is part of Scottsdale Healthcare’s partnership with the U.S. Armed Forces. Created in 2004, the military partnership made Scottsdale Healthcare one of the first community hospitals in the United States to welcome all branches of the military for medical training.